BLACKWEEK – 15% with code BLACK

Support

At Platte1.de we offer the following payment methods. During the checkout process, you will have the opportunity to view and select from the available payment options for your order.

Prepayment bank transfer

The transfer is made to our bank account. For this payment method, a 3% discount will be deducted at checkout.
The production period starts upon receipt of payment.

PayPal

After submitting the order you will be redirected to PayPal. As soon as the payment has been received, you will receive our confirmation by e-mail.

Credit card

The transfer is made to our bank account. For this payment method, a 3% discount will be deducted at checkout.
The production period starts upon receipt of payment.

Klarna

The transfer is made to our bank account. For this payment method, a 3% discount will be deducted at checkout.
The production period starts upon receipt of payment.

SHIPPING

We send our table tops via forwarding agents. We will notify you as soon as your order has been completed and is ready for delivery. The elaborate packaging is tried and tested and ensures a safe journey. The delivery date is agreed in advance by the shipping company by e-mail or telephone.

For deliveries to the point of use, please check in advance that access points, stairwells or elevators are large enough to ensure a smooth process.

Delivery time

The current delivery time can be seen in the configurator or in the shopping cart. The delivery time may be extended by up to 2 weeks during public holidays and around the turn of the year.

Free delivery

The price includes free delivery to the kerbside. We coordinate the delivery date with you to the exact day with a time window of 2 to 4 hours.

Premium shipping

The carefree package. For an extra charge of € 149, we will deliver your table top to the point of use. The packaging is removed and disposed of by the shipping company. We recommend this service especially for larger table tops.

Workshop collection

You are also welcome to collect your table top directly from our workshop in 33415 Verl. We will inform you of the exact address after your order has been placed.

Premium shipping EU

We deliver to the following countries in the EU:
Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Spain, Austria.

We charge € 179 for shipping.

Premium shipping Switzerland

For deliveries to Switzerland, we take care of customs clearance and the payment of 7.7% VAT upon importation of the goods.

Shipping incl. We charge € 249 for the import formalities.

  • There is no right of withdrawal for custom-made goods.
  • Right of withdrawal within 14 days from receipt of the goods.
  • Revocation possible without giving reasons.
  • Notification of the seller about the revocation.
  • Refund of all payments, including delivery costs, within 14 days.
  • Duty to return the goods within 14 days after revocation.
  • More details available in the cancellation policy.

Further information on exchanges and returns as well as the right of withdrawal can be found on our separate withdrawal page

CONTACT US

Köpenicker Chaussee 4
10317 Berlin

+ 49 03021995200

info@platte1.de

Forms

If you would like to request a quote, then take a look at our table top form and we will send you a non-obligatory quote.

We also offer live advice from our showroom in Berlin. In the appointment form, you can either
plan and enjoy an on-site appointment or video call from the comfort of your couch.

Tischplatten

Bootsform

Jetzt Konfigurieren > 

Shipping

Shipping options may vary depending on shipping address, time of order and item availability.
At the time of processing your order, we will show you the available shipping methods, the cost and the estimated delivery date.
Please note that deliveries are made only on working days.

Right of withdrawal

  • There is no right of withdrawal for custom-made goods.
  • Right of withdrawal within 14 days from receipt of the goods.
  • Revocation possible without giving reasons.
  • Notification of the seller about the revocation.
  • Refund of all payments, including delivery costs, within 14 days.
  • Duty to return the goods within 14 days after revocation.
  • More details available in the cancellation policy.

Further information on exchanges and returns as well as the right of withdrawal can be found under Withdrawal

Payment methods

At Platte1.de we offer the following payment methods. During the checkout process, you will have the opportunity to view and select from the available payment options for your order.

Prepayment (3% SKONTO)

Paypal

Credit card

Klarna

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